FAQ’s

We have attempted to provide answers to the most common questions people ask about our services.

If you have any further questions please contact us through the website.

Dentacare is a membership service that has been saving Australian’s money at the dentist since 1983. For under $100 per year, members receive a reduction to their dental fees from 5%-40%, just by visiting one of our Dentacare approved dentists that are located all across Australia.

Dentacare membership is simple, it reduces your dental costs without the high fees, restrictions, waiting, claiming and limitations that health funds impose.

As a Dentacare member you’ll have access to hundreds of participating dentists and dental specialists throughout Australia, ensuring that your smile is always covered.

  1. Join as a Dentacare member. For under $100 per year, sign up online and get single, couple, family or seniors cover in under 5 minutes.
  2. Receive your digital card or physical card at an additional cost.
  3. Go to a Dentacare dentist- find a Dentacare approved dentist via our website at dentacare.com.au . When making an appointment confirm that you are a Dentacare Member and that they accept Dentacare Members and provide Dentacare Fees.
  4. On arrival at your appointment show your Dentacare Membership and start saving!

Most general items! With Dentacare there are limited treatment exclusions, so you can save on most treatments at any Dentacare participating dentist. This includes minor, major and some cosmetic dental, as well as pre-existing conditions and orthodontics if they provide these procedures!

Yes absolutely! There are no treatment exclusions with Dentacare as long as the Dentist provides those procedures.

After joining as a Dentacare member, you can use your card and save immediately on your dental care. There are absolutely no waiting periods so when signing up online, receipts, membership details, membership card and all necessary information will be sent to you via email within minutes.

Joining as a Dentacare member takes under 5 minutes. To sign up online click here

Once you join Dentacare you will be sent a welcome email with your membership details, additional information and a receipt. Once you receive this email, you can log onto your Dentacare account at dentacare.com.au and locate your membership card, which you can use immediately and each time you visit the dentist.

Dentacare is a yearly membership by which you receive reduced fees from affiliated Dentacare dentists. Dentacare unlike Health Insurance companies does not provide claims or dental fee rebates. You receive your discount (savings) at the time of your visit to the dentist.

Yes absolutely! By becoming a Dentacare member, you can:

  • Save on treatments that aren’t covered by your health insurance
  • Continue to receive discounted dental fees even if you have reached your health insurance benefit limit
  • Start saving immediately without any waiting periods with your health insurance
  • If you have Private Health Insurance you’ll need to pay the Dentacare dentist upfront and then make a claim through your Private Health Insurance for a rebate. Most practices find it complicated to process both together through HICAPS or other claimable systems, so therefore you’ll need to make a separate claim via your Health Insurance.

To change your details such as payment, address or password, log into “My Account” on dentacare.com.au, sign in and click on “edit” to change the fields as required.

To ensure that you are always covered, your Dentacare cover will automatically renew yearly, unless we hear from you. You can find your next renewal date by logging into “My Account” and looking under the Membership Details section.

No, as long as your Dentacare membership is active you will always receive 5%-40% off your dental fees at Dentacare dentists. However, Dental Fees are subject to change and we there recommend you visit the Dentacare site for confirmed fees prior to your treatment.

Email us at [email protected]

Before you cancel your membership, please contact us at [email protected] and let us know if there is anything that we can do to better our service.

You can cancel your Dentacare membership by logging into “My Account” on dentacare.com.au. Under the membership details section, click on your subscription number and you will be directed to a page where you can cancel your membership.

With hundreds of Dentacare approved dentists Australia wide, there’s sure to be one in your local area.

Find a Dentacare dentist using our “Find a Dentist” search tool

Simply call a Dentacare dentist to make an appointment, contact details are available on our website. Don’t forget to tell them that you are a Dentacare Member and would like the Dentacare Rates. On arrival show your Dentacare membership at your appointment to save 5%-40% on your dental fees!

We are constantly searching for new dentists to become a part of our Dentacare network. If you’d like us to reach out to a dentist near you please get in touch with us by emailing us at [email protected]

The total cost of your treatment will depend on the type of treatment you need. With Dentacare, you are guaranteed to save between 5%-40% of the regular dental fee for every treatment when you visit a Dentacare approved dentist.

To see how much you can save on common treatments, click here

Dentacare dentists are registered dentists and practices in their particular state who have agreed to offer the special Dentacare reduced fees. We are always on the lookout for new quality dentists to join our network. If you think that this could be your practice, please send us an email at [email protected]

Dentists who are affiliated with Dentacare can spend less time finding patients, and more time doing what they love and actually seeing patients!

Dentacare affiliated dentists provide discounted rates to our members as we provide marketing services for them, directing new patients to their practices.

We are always on the lookout for new quality dentists to partner with. If you think this could be you, please send us an email at [email protected]